The Future of Mobility
My Role: Product Designer
Duration: January 2025 - August 2025
Responsibilities: Research, Prototyping, Branding, Ui Design
Project Overview
In 2025, I joined UNICEF as a product design intern to work with the Office of Innovation on creating a vision for the future of children’s mobility. I worked as a multidisciplinary designer, from conducting research to creating branding for the proposed solution. UNICEF gave me a prompt to work from: “Develop emerging scenarios and solutions for mobility to benefit children's inclusion and development.”
The Problem
In the United States, school transportation options for students whose parents work overnight or shift work are lacking. These students often rely on alternative means of transportation, such as walking, biking, or getting rides from friends or other family members, to and from school.
User Research
I conducted research using three different methods: desk research, observational research, and interviews with parents and experts. I came away with major findings that helped guide me in creating the solutions to ease the school commute.
Key Finding
Ideation
During the ideation phase, I began mapping the user journey, focused on what a future school journey might look like. After creating a user journey map, I started working on initial paper prototypes of the user experience. Finally, I created a user timeline with the low-fidelity prototypes to have a map out the timing of interactive elements.
User Journey Timeline
Low Fidelity Digital Wireframes
Validation
I tested my wireframes with parents who would be using the service and asked for their input, along with their children, on what they would like to see in the final application. Through this user testing, I found there should be clearer buttons for actions, options for setting up rides, and additional safety notifications for parents. I updated my wireframes based on this feedback
Mid Fidelity wireframes - Updates made based on feedback
Final Design
Branding
Logo
Final App Design
Next Steps
As a speculative design project, UNICEF received the design research, design solution, and design materials. They will use it to inform how they approach supporting the mobility of children worldwide. I will continue to refine the design solution. I will continue to refine the application's design and collaborate with industry experts.
This project has been handed off to UNICEF in Fall 2025